Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
1. Information We Collect
Personal Information:
- Name, email address, and phone number
- Shipping and billing addresses
- Account credentials and preferences
- Payment information (processed securely)
- Communication preferences
Platform Activity:
- Club progression and network activity
- Product purchases and order history
- Referral relationships and codes
- Platform usage and interaction data
- Support communications
2. How We Use Your Information
We use your information to:
- Provide and maintain our platform services
- Process orders and manage your account
- Calculate club progression and earnings
- Send important updates and notifications
- Provide customer support and assistance
- Improve our platform and user experience
- Comply with legal and regulatory requirements
- Prevent fraud and ensure platform security
3. Information Sharing
We DO NOT sell your personal information.
We may share information in these limited circumstances:
- Service Providers: Trusted partners who help operate our platform
- Payment Processors: Secure payment handling (encrypted)
- Shipping Partners: For product delivery purposes only
- Legal Requirements: When required by law or legal process
- Network Information: Limited referral relationships within the platform
What we share within the network:
- Username and club level (for network visualization)
- General activity status (active/inactive)
- Public achievements and milestones
4. Data Security
We implement multiple security measures:
- Encryption: All data transmitted using SSL/TLS encryption
- Secure Storage: Database encryption and access controls
- Access Limits: Restricted access to authorized personnel only
- Regular Audits: Security assessments and vulnerability testing
- Password Protection: Secure password hashing and storage
- Session Management: Secure login sessions and timeouts
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Update: Correct or update your account information
- Delete: Request deletion of your account and data
- Opt-out: Unsubscribe from marketing communications
- Portability: Export your data in a readable format
- Restrict: Limit how we process your information
To exercise these rights, contact us at: privacy@aegisglobal.com
6. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for platform functionality
- Authentication: Keeping you logged in securely
- Preferences: Remembering your settings and choices
- Analytics: Understanding platform usage (anonymized)
- Security: Detecting and preventing fraud
You can control cookies through your browser settings, but some features may not work properly if disabled.
7. Data Retention
We retain your information:
- Active Accounts: As long as your account remains active
- Inactive Accounts: Up to 3 years after last activity
- Transaction Records: 7 years for legal and tax purposes
- Support Communications: 2 years for quality assurance
- Marketing Data: Until you opt-out or request deletion
Some information may be retained longer if required by law or for legitimate business purposes.
8. Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately so we can delete such information.
9. International Users
If you are accessing our platform from outside your country of residence, please note that your information may be transferred to, stored, and processed in countries where our servers are located. We ensure appropriate safeguards are in place for international data transfers.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Privacy Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your data, please contact us.